Blog

The holiday season brings with it an unavoidable challenge: the substantial increase in phone traffic that has the potential to overpower even the most extensive VoIP (Voice over Internet Protocol) systems. To prevent your system and employees from being swamped by the influx of customer calls, it becomes essential to optimize your VoIP system meticulously.

Voice over Internet Protocol (VoIP) phone systems have become vital for business operations, so any downtime can have a significant impact on your organization. It’s therefore crucial to reduce the risk of VoIP system failure. Here are seven ways you can do so.

Remote collaboration and virtual meetings have skyrocketed due to the increase in telecommuting. To facilitate face-to-face communication, companies often turn to popular video conferencing solutions like Google Meet and Microsoft Teams. However, these platforms are not created equal.

The decision to adopt Voice over Internet Protocol (VoIP) systems is a transformative step for any business, enhancing communication, collaboration, and efficiency. However, the choice between cloud-based and on-premises VoIP solutions can be daunting, as each option comes with its unique advantages and challenges.

Voice over Internet Protocol (VoIP) phishing, a technique that involves manipulating VoIP technology to trick users into giving up sensitive information, has become a favored tool in every cybercriminal’s arsenal. But why is this so? Let’s take a look at the reasons scammers choose this nefarious activity over other schemes.

With so many online communication tools available, choosing the right one for your business can be daunting. But two platforms stand out in terms of functionality and ease of use: Microsoft Teams and Google Meet. So, which platform is right for you? Call features Microsoft Teams’ paid version supports up to 300 participants per meeting, […]

How can SMEs achieve the perfect cloud-cyber balance? As SMEs navigate the era of digitalisation, they’re faced with a pivotal question: Should they prioritise the rapid adoption of cloud solutions, or implement measures to strengthen their cybersecurity posture? For both critical components, striking the right balance has become a significant challenge.

VoIP eavesdropping is a serious security threat that can have devastating consequences for businesses and individuals. This blog post will provide you with a comprehensive overview of VoIP eavesdropping, including its different forms, its risks, and how to protect yourself from it.

Voice over Internet Protocol (VoIP) services are revolutionizing the way businesses communicate by providing organizations with effective and consistent in-office communication for their value. But before you switch to VoIP, there are a few things you need to keep in mind: What are your network needs? When contemplating whether or not to get VoIP, it’s […]

Are you a business owner looking to improve your VoIP (Voice over Internet Protocol) systems? With ‌5G technology, there are now more opportunities than ever to enhance your VoIP experience. In the following sections, we’ll look at how 5G can enhance the features and functionality of your VoIP systems to help your business thrive.

Voice over Internet Protocol (VoIP) offers cost-effective and flexible communication solutions. However, with its benefits come potential risks, one of which is VoIP theft of service attacks. These attacks can wreak havoc on your business operations and finances, making it essential for business owners to be well informed about this threat and take proactive measures […]

Call recording has become essential in the business world today. With the advancement of technology, businesses can now automatically record and analyze phone calls, providing valuable insights for agents, managers, and more. This article explores the significance of call recording for business communication and the various benefits it offers.